Bitcoin FAQ

What is Bitcoin?

Created in 2009, Bitcoin became the frontrunner of digital currencies - breaking the scheme of national and central bank backings, Bitcoin became the first currency to be controlled by the consensus of all members of the online community.

Bitcoin is only as secure as the wallet in which it's stored; That's why your privacy and online safety is taken by Change above all else.

Is Bitcoin safe?

Is Bitcoin legal?

Bitcoin is legal in most jurisdictions in the world but there are a small number of nation states that have banned its use, such as Ecuador. You can check the latest information here: 

How Bitcoin works.

Bitcoin is a digital and global money system currency. It allows people to send or receive money across the internet via Bitcoin wallets. Blockchain technology providing a mathematical proof that a Bitcoin transaction has come from the owner of the wallet. 

With a verified Change account, you will have a Bitcoin wallet and address. Your friends can send you an amount simply by having your wallet address.

Can I receive Bitcoin from a friend?

Can I send Bitcoin to a friend?

You can send to any wallet that accepts Bitcoin transfers with Change. Your friend will need to have and share their wallet address with you.

How to buy Bitcoin?

With a verified Change account you can add funds to your wallet and start buying Bitcoin at up to 1,000 EUR per payment. Our secure wallet can be funded with as little as 10 EUR!

Currently, you can deposit to your Change account by SEPA bank transfer

What are the payment methods to buy Bitcoin?

Do I have to buy one entire Bitcoin?

You can purchase Bitcoin incrementally! You can buy and sell a percentage of a Bitcoin with €10 or more. This percentage fluctuates in the same way that an entire Bitcoin would. For example, 1 Bitcoin worth 1,000 is the same as 0.1 Bitcoin worth 100 

A Bitcoin wallet keeps your Bitcoin safe and secure and allows you to both send and receive it. Download the Change app and verify your account to own a Bitcoin wallet. 

How to use a Bitcoin wallet?

How buy Bitcoin with a debit card?

With a verified Change account you can quickly add funds by bank transfer. We hope to introduce deposit by debit card soon as well. 

Should I invest in Bitcoin?

Bitcoin purchased at a lower price and sold at a higher price is marked as a profit.

How to make money with Bitcoin?

What if the Bitcoin price crashes?

Bitcoin prices can be influenced by real-world events. Just like in stock market, a price crash will cause a loss in money invested.

What is the best time to buy Bitcoin?

Price is not determinable and information regarding the surging or deflation of Bitcoin should almost certainly be ignored.

With Change there is no commission for buying and selling Bitcoin.

Is there a commission for investing in Bitcoin?

If you're looking to easily and quickly invest your money into crypto then we're here to help. However, do note that we don't provide advice on investing; Bitcoin works much like any other financial asset and is subject to speculation of rising and falling in the marketplace. Market forces are always the determiner. 

Choosing a secure Bitcoin wallet it the major factor in ensuring your investments and sales are safe. With Change, your security is treated above all else.

Is Change trustworthy?

Change is regulated and fully licensed as an EU entity providing crypto-asset services.

Your investment is secure in your Change account. If you lose your phone you can download the Change app on another device and have access to your account. No one can access your Bitcoin via a stolen phone. Change app requires password or fingerprint to log in. In addition, we ask your confirmation for a Bitcoin withdrawal by email.

Will I lose access to my Bitcoin if my smartphone is stolen?

Is my investment safe?

How to sell Bitcoin?

One click in the Change app and you can sell Bitcoin to EUR instantly - Bitcoin can easily be traded into other cryptocurrencies as well with the same process.

You can hold, sell, convert or spend Bitcoin. You can hold your Bitcoin in Change secure wallet and see your investment portfolio or you can trade between Bitcoin, Ethereum, and world's leading cryptocurrencies.

Bitcoin can be sold with one-click to EUR and transferred to your bank account.

How to use Bitcoin?

Can I spend Bitcoin with GetChange Visa Debit card?

GetChange Visa Debit card is a new card that you can use to convert and spend Bitcoin. You need to convert Bitcoin to Euro first and spend Euro through GetChange Visa Debit card worldwide for offline and online payments.

I have more questions

Our dedicated customer support is ready to help you wherever you are.

Buy Bitcoin today

Create your Change account and get verified within 10 minutes.



© 2019 xChange AS

The Debit Card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.

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